AI is lowering the cost of building software and content, which makes both easier to copy. The stronger opportunity is to build small businesses around niche tools, personal expertise, community, and human experiences that AI cannot replicate.
Building in the AI era
AI lets one founder build a software-as-a-service business for a niche of 500 to 1,000 customers, work that once needed 10 to 30 developers and millions of dollars
Software and content become commodities as AI makes them cheap, so pair a simple tool with community, training, or events that are harder to copy
02 / 20
A software-as-a-service company sells software on subscription, and AI now lets founders turn their own expertise into a playbook and create an early product for almost no money
Ask AI what software to build from your playbook, and it can generate the product
03 / 20
One company rebuilt its applicant tracking system in about a week after paying tens of thousands of dollars per year for one
An applicant tracking system stores candidates and tracks where they are in the hiring process
04 / 20
The rebuilt system was better because it was bespoke, meaning custom-built for one company's exact workflow instead of designed for a generic market
05 / 20
Speed of disruption
1 week
Time to build a product that once cost $500,000 and took 6 to 18 months
Many competitors can launch similar products just as quickly
06 / 20
The same force that makes content and software easier to create also reduces their value
When everyone can produce them without much cost, competition rises and margins fall
07 / 20
Software becomes more valuable when it includes more than productivity
01
Education and a method
02
Boot camps and training
03
Dinners, retreats, and events
04
Funding access or other community benefits
08 / 20
Real-world experiences remain more defensible than pure software or pure content
An AI system cannot physically attend an event, host a dinner, or give face-to-face reassurance
09 / 20
Blue Ocean Strategy distinguishes red oceans, crowded markets where competitors look interchangeable, from blue oceans, uncontested markets with room to grow
AI shortens the life of blue oceans because successful ideas can be copied in months instead of years
10 / 20
A social media agency was a blue ocean around 2014, but by 2024 many founders were running agencies and large firms faced margin pressure
Marketing agencies illustrate how AI compresses the window before a new idea becomes crowded
11 / 20
It is easier than ever to build a small successful business with $1 million to $5 million in revenue and about 10 people
But harder than ever to build a large business because AI speeds up disruption and competition
12 / 20
The most defensible business asset in an AI world is personal intellectual property, meaning lived experience, personal playbooks, and stories that only one human can credibly share
13 / 20
Relatable beats impressive in audience building, because people connect more strongly with honest human experience than with status signals such as being a billionaire CEO
14 / 20
Streamers build stronger parasocial relationships, meaning one-sided audience bonds that feel like friendship, because they interact live and share ordinary experiences
They make viewers feel personally included
15 / 20
A financial planner named Matt Pitcher found a unique story in having met 100 British lottery winners through a lottery partnership
A TED talk about that experience reached about half a million views in its first few weeks
16 / 20
AI can help turn personal playbooks into products, but the starting point is still a human's own quantified experiences, methods, triumphs, and failures
AI has data and knowledge but no lived experience
17 / 20
ยฃ50,000 to ยฃ20/mo
Cost drop for one legal dispute handled with Claude instead of a law firm
Used negotiation guidance, decision trees, documents, and spreadsheets
18 / 20
A durable AI-era business is an ecosystem, not one offer
Unique personal knowledge attracts a community, that combination creates a personal brand, and that brand can be productized into multiple products and services