Lecture 19 - Sales and Marketing; How to Talk to Investors (Tyler Bosmeny; YC Partners)
youtube.com/@ycrootaccess
2 Dec 2014 ยท Startups
49 min watch โ 1.5 min
The talk covers how founders should handle early sales and fundraising themselves, from prospecting and discovery calls to closing contracts and avoiding free trials. It also lays out a short investor pitch structure and tactics for timing and running a fundraise.
In an early-stage startup, founders are the first salespeople.
Talking to users is selling, and product passion plus industry knowledge often matter more than formal sales experience.
02 โ 20
Early startup sales is a funnel.
01
Prospect for people who will take a call.
02
Run discovery conversations about their problem.
03
Close with contracts and payment.
03 โ 20
400+
companies Tyler Bosmeny contacted in Clever's first two months at Y Combinator.
Early sales is a numbers game because few companies buy from a startup with no users or revenue.
04 โ 20
Prospecting
2.5%
of the market are innovators, the earliest buyers on Everett Rogers's technology adoption curve.
Prospecting means finding the few people who will even consider a startup.
05 โ 20
Three effective prospecting channels are:
01
A founder's personal network.
02
Industry conferences where target buyers gather.
03
Concise cold emails to the right person.
06 โ 20
Conference selling works when founders email attendees before the event and schedule meetings in advance.
Go where users already gather, and use the attendee list to fill the trip.
07 โ 20
A cold email works better when it is brief and asks directly for a time to talk.
Say who you are and what you are building, without explaining everything.
08 โ 20
The most effective sales calls are mostly listening, not pitching.
Let the customer talk about 70% of the time to reveal the real problem.
09 โ 20
A strong sales conversation starts with questions like:
01
Why did you take this call?
02
How do you solve this today?
03
What would an ideal solution look like?
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Relentless follow-up matters because interested buyers often ignore multiple emails and calls.
Push every lead toward a clear yes or no, because maybe consumes time without progress.
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Closing often comes down to redlining, the back-and-forth editing of a contract.
Do not spend months arguing minor legal clauses when the business needs revenue and reference customers.
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If a prospect wants one more feature first, treat it as a pass unless they will sign contingent on that feature.
One-off feature requests rarely become real sales.
13 โ 20
Free trials are a trap for early startups.
Use an annual agreement with a 30- or 60-day opt-out instead of unpaid work without commitment or revenue.
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Pricing and sales model have to fit each other.
A low-priced product cannot support repeated flights, many demos, and months of contract negotiation.
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A 30-second investor pitch should say what the company does, market size, and traction.
Use plain language a parent could understand.
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A 2-minute investor pitch adds unique insight, business model, team, and a specific fundraising ask.
If the product has not launched, show speed with concrete milestones.
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Raise money when leverage is highest, ideally after traction appears.
If traction is limited, show a committed team, fast execution, and a launch plan that does not depend on investor money.
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Investor meetings work best through warm introductions and parallel scheduling in the same week.
One founder should handle fundraising full-time so the rest of the company keeps building.
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Lecture 19 - Sales and Marketing; How to Talk to Investors (Tyler Bosmeny; YC Partners)